FAQ
Frequently Asked Questions
Key questions customers have before purchasing a Crypto Exchange Platform and Crypto Trading Platform
As your business grows, our platform is equipped to handle increased user traffic and transaction volumes to meet the growing demands of your users. Our platform’s database and infrastructure are designed to manage system load without compromising performance and user experience as user volume increases over time.
The design, based on standard architecture, allows for system modernization, containerization of various components, and server upgrades to accommodate more users and traffic, as well as facilitating the development of various system components.
Our customers will receive updates of new project versions for an extended period.
Before making your purchase, you can fully test and evaluate our system’s performance, speed, and security to ensure it meets your needs and standards with confidence.
Instead assurances, we believe that the software itself should demonstrate its capabilities.
To address this, we offer our customers the opportunity to thoroughly test our system’s performance, speed, and security. Through a comprehensive demo test, customers can evaluate all aspects of the site, simulating the desired number of users to ensure optimal performance. If your business model predicts 100 simultaneous users within the next year, our system can be tested with this specific load today. Moreover, we encourage customers to conduct security examinations with the assistance of our team of security experts.
Furthermore, as part of our commitment to customer satisfaction.
We provide ongoing technical updates, performance enhancements, and site improvements for up to a year. This ensures that our customers benefit from the latest advancements and optimizations, guaranteeing the longevity and continued high performance of our software.
In order to prevent system hacking, we have implemented a range of comprehensive security measures.
These measures include:
- High-Level Security Tests and Certification: We subject our system to rigorous security tests to identify and address any vulnerabilities. As a testament to our commitment to security, we have successfully obtained the ISO/IEC 27001 certification, which is widely recognized as the most important international certification for Information Security Management Systems.
- Periodic System Security Tests: We conduct regular security tests to proactively identify and address any vulnerabilities that may arise. By continuously assessing our system’s security, we can promptly implement necessary measures to prevent hacking attempts.
- Adherence to International Standards: We strictly follow the international security standards, such as the Open Web Application Security Project (OWASP). By following these established standards, we ensure that our system is built with security best practices in mind, reducing the risk of hacking and unauthorized access.
- Unique Infrastructure Design: Our system has a custom-designed infrastructure for entry and registration tokens, adding extra security and protecting against unauthorized access.
- Multi-Layered Database and Vault Architecture: Our system is built with a multi-layered architecture for both databases and vaults. This approach adds extra layers of protection, making it harder for hackers to access sensitive information. Plus, in the event of a breach, it safeguards your funds and data.
- User Storage and File Sharing Intrusion Prevention: To mitigate the risk of intrusion through file sharing, we utilize secure user storage mechanisms. This ensures that data remains protected, reducing the potential for unauthorized access through file sharing vulnerabilities.
- IP Address Linking and OTP Usage: We link IP addresses and utilize One-Time Passwords (OTP) for various parts of our system. This additional security measure helps verify user authenticity and adds an extra layer of protection against unauthorized access attempts.
In the event of a hack, the security of our site’s information and assets remains safe and intact due to several key factors. Firstly, all system assets and important information are completely hashed, making decryption impossible without the necessary access keys. Additionally, we have implemented robust backup systems, including Replica set, Mirror, and Section Time, to ensure the availability and integrity of data. Moreover, our innovative 5-layer vault architecture ensures that primary site information and assets are stored separately from the site itself, reducing the risk of intrusion and preserving data security. Therefore, in the event of a hack, the assets and primary site information are not inside the site nor the server.
Our team has carefully considered various solutions to enhance the performance and security of the wallet. One of the key solutions we have implemented is the Exclusive HD and Multi-Layer Hybrid Custodial Wallet Solution. This solution is specifically designed for organizational use, incorporating the latest global methods and solutions to ensure the highest level of security for digital currency exchanges.
- The core of this solution lies in its multi-layered architecture, which includes both cold and hot wallets. These wallets are managed through organizational rule management, allowing for different access levels and comprehensive control over the storage and transfer of assets. By utilizing this multi-layered approach, we are able to provide a robust and secure environment for managing transactions and assets.
- To optimize the transfer process and reduce Gas Fee costs, we have integrated smart contracts into the platform. This automation enables intelligent management of transfers, streamlining the process and minimizing associated fees. With the ability to create light/full node wallets and assign unique public keys, our solution offers flexibility and scalability for large organizations and crypto exchanges, allowing them to efficiently manage extensive crypto values across different networks.
- The Alpha Wallet, our exclusive storage and maintenance solution, sets a new standard in security. With bank-grade security measures and impenetrability, it ensures that your assets are always protected. This level of security provides users with peace of mind, knowing that their digital assets are safeguarded against potential threats.
In summary, our solution incorporates a multi-layered architecture, organizational rule management, smart contract integration, and bank-grade security measures to optimize performance and enhance the security of the wallet. This makes it an ideal choice for large organizations and crypto exchanges seeking a comprehensive solution for asset management.
No programming language is inherently superior or inferior to another. The optimal language for programming is selected based on the nature of the website. In designing & developing our Cryptocurrency Exchange and trading platform, we consider several key factors. The most crucial among these are the speed of executing simultaneous transactions(Concurrency) and the importance of socket programming, given the vast amount of data transferred in real-time within this system. For instance, sections like the Orderbook or Trade History are constantly updated in real-time. Therefore, the compatibility and synchronization of the programming language with the socket is also important. Another vital factor is the trend of programming languages and their popularity among technical staff and programmers. For these reasons, we mainly use JavaScript, as there are more trained, young, and readily available professionals with this skill. JavaScript, coupled with the NoSQL database, (AKA MERN stack) allows for unlimited updates, feature additions, and customizations, thereby reducing development time. MERN stack is used by top platforms such as Binance, Kucoin, and PayPal, which played a significant role in our choice of programming language as well.
Click here to get full details on how we maintain system security.
several key factors can be used to measure the scalability of a platform. These include the programming team’s proficiency in the technical aspects of financial platforms, the programming language used, the database, code documentation, and the quality of the system architecture. The Digi Alpha team incorporates highly skilled and experienced programmers who have demonstrated their expertise across all parts of system development. We are, in fact, the first users and consumers of our system, and we regularly incorporate various modules based on market changes. All our clients are aware that our cryptocurrency exchange platform is under continuous development and receives frequent updates. The technical team at Digi Alpha has comprehensive knowledge in areas such as Fintech, trading, Blockchain, and more, and they stand ready to undertake any development tasks and modifications.
Employer confidence in the integrity of site administrators is a major concern for our clients. Based on our deep understanding of financial systems, we have successfully resolved a variety of issues.
we have utilized our knowledge in the design of our Crypto Exchange and Trading platform. We have implemented several industry best practices, with a particular focus on two key measures. The first is the implementation of multi-signature processes, which require the approval and oversight of multiple individuals for important financial transactions. The second measure provides site managers with real-time logs and analytical reports, allowing them to identify and prevent potential misconduct while also granting access to an array of management tools.
Our experience in the fintech sector has shown the necessity of having a specialized plan and solution for the complete transfer of projects, source codes, and servers to the employer. This ensures that even if the system becomes independent, it can continue all operations smoothly. It is not possible to cover all these factors in a few lines. One of the most critical aspects is to transfer comprehensive documentation and provide operational training, along with tested source code to the employer. The approach for transferring knowledge is determined by negotiating and conducting face-to-face meetings to evaluate the technical expertise of the employer’s technical team or workforce.
Due to the Non-Disclosure Agreements (NDA) with our clients, we are unable to directly mention nor expose the names and details of our live works which are in real practice.
Ensuring our client’s privacy and security is our top priority and it is unprofessional to disclose their information. However, we have live work samples, Demos, and live case studies with full access to admin and user panels for any type of testing and evaluations.
Digi Alpha is a well-known brand in the fintech industry. Our activities can be verified through the Blockchain Forum and the Computer Trade Union.
Generally, pricing is determined based on the cost of human resources and their operational experience and quality of work. In addition to this, one of the most significant cost sections in our company is Research & Development (R&D). Our clients are aware that the system costs include not only the initial purchase cost but also continuous research and development, testing, maintenance, and other services.
It is crucial to carefully plan, design, and develop to reduce the costs associated with integrating Cryptocurrency and Blockchain Solutions or adding new modules. For this reason, we offer our clients access to the results of our research and developments for up to a year.
In addition to our pricing packages, we offer a comprehensive initial consultation service to assess the specific backend and frontend modifications required by our clients. This consultation allows us to gain a thorough understanding of their needs and objectives, enabling us to tailor our solutions accordingly.